RESERVATION and CANCELLATION POLICIES
At Ailesbury Clinic we are fortunate to have a lot of interest in our services. This however, can lead to waiting lists for appointments and some treatments. We have also experienced an increase in 'No Shows' for appointments which have a knock-on effect of increasing waiting time for other patients. In the interests of all patients we have to be "strict" with our Reservation & Cancellation Policy.
Our policy is as follows:
- All appointments require a credit card guarantee, or payment in full, to confirm the reservation.
- Appointments may be cancelled up to 24 hours prior to the scheduled appointment with no cancellation fee applied.
- If you cancel your appointment within 24 hours, or do not show up at all, the credit card used to guarantee the reservation will be charged the entire amount of the treatment. Thank you for your understanding.